Pais Access My Case (2024)

FAQs

How do I check the status of my hawaii SNAP application? ›

To check on the status of an existing SNAP application or your recertification status call the Public Assistance Information System (PAIS) Toll Free Information Line at 1-855-643-1643.

The Hawaii Electronic Benefit Transfer (EBT) Program

Clients use an EBT debit card to access their cash and/or SNAP benefits at authorized food retailers through their Point of Sale (POS) machines and Automated Teller Machines (ATMs).

IMPORTANT NOTE: If a replacement card is needed (Kokua EBT or Hawaiʻi P-EBT) please call the Fidelity Information Service (FIS) customer service at 1- 888-328-4292. How Much Will Students Receive?

No. You have 180 days (6 months) from the date when you activate your P-EBT card, or the month when P-EBT benefits go on your Kokua EBT card, to spend your P-EBT benefits on food. Please do NOT throw out your P-EBT card after you finish using it.

However, SNAP benefits cannot be used to buy hot prepared foods, alcoholic beverages, tobacco products, pet food, household supplies, or other non food items. Items purchased with SNAP benefits are not subject to sales tax. 1. Contact Helping Hands Hawaii's SNAP Outreach Program at (808) 440-3832 or (808) 440-3812.

The initial waiver approved on Aug. 16, 2023, includes all five counties in Hawaii (Hawaii, Honolulu, Kalawao, Kauai, and Maui) and allows SNAP households to purchase hot foods with SNAP benefits through Sept. 14, 2023. The wavier was amended on Sept.

Yes, with your Hawaii SNAP benefits, you can purchase groceries online using your EBT card. You can purchase the same food you would normally purchase in-store. If you have Cash Benefits available on your EBT Card, you can you use those benefits to make food or other purchase at Walmart.

You can check your P-EBT status at pais-pebt.dhs.hawaii.gov.

Benefit Availability Dates:

Households receiving their cash benefits directed to their personal account will have their cash benefits available on the 3^rd banking day of each month. The SNAP benefits for these households are available on the 1^st calendar day of each month.

How to withdraw cash from EBT card hawaii? ›

No, you may only withdraw money from an ATM or through 1 cash-back/cash-only withdrawal at a participating store. If you have questions, call Customer Service or ask your local processing center. If I have less than $20.00 worth of Cash benefits ɔn my Kōkua EBT Card, how will I get it out?

With schoollunchstatus.com you can check your Free & Reduced Eligibility Status online, after your application for meal benefits has been submitted and processed with your School District. Your status is typically available within 24-48 hours after your district has processed your application.

What should I do if I lose my card? Customer Service toll-free at 1-888-328-4292. Please remember when requesting a replacement card, your current card will be deactivated, and you will receive the replacement by mail in approximately 5-7 days.

Visit humanservices.hawaii.gov/bessd/snap or call 1-855-643-1643 to learn more and apply.

Visit humanservices.hawaii.gov/bessd/snap or call 1-855-643-1643 to learn more and apply.

Phone: To check the status of your SNAP application or recertification, you may use our self-service options by calling 1-855-MY-RIDHS (1-855-697-4347) and selecting option #2. You may talk to a DHS representative Monday through Friday 8:30AM – 3PM by calling 1-855-MY-RIDHS (1-855-697-4347).

After applying, individuals can log into the portal 24/7 to track the status of their application. They will also receive email notifications when their application has been submitted and approved, or when more information is needed.